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Helpful Links

Ever thought there must be a way to report something, get help, or “get there quicker” – if you only had the right link?

We’ve collected arguably the most important and hard to find links to take you directly to useful resources on the web.

Timesaving Links to Help, Support, and important info

Bing
Documentation
  • Bing
  • Google
  • Other Important
Facebook
Google Adwords
Google My Business Support
Local Business Listings
Report Google My Business policy violations
Reporting Google Policy Violations
Tools & ways to make life easier
Bing
Link
Description
Large Description
Bing Report Issuereport copyright violations, child sexual exploitation, malicious pages, disclosed private info, etc
Bing Places Troubleshooter
Bing Places SupportAvailable in selected countries
Bing Bulk Upload TemplateSpreadsheet for bulk uploading listings to bing places
Bing Bizbota virtual employee for your business that can answer most of your customers’ questions on your behalf and helps efficiently manage customer communication.
Documentation
Bing
Link
Description
Large Description
Bing Places for business docoIntroduction to Bing Places, guidelines, help for business owners & agencies
Google
Link
Description
Large Description
Structured Data Helper
Shape the Future of Google
Search Engine Optimization (SEO) Starter Guide
Report incorrect driving directions to your businessf driving directions to your business in Google Maps are incorrect, let Google know.
Manage or Restore your Brand AccountManage or restore your brand accounts
Holidays On Google My BusinessWhat days will Google display the public holidays may effect these hours message?
Google My Business Quality Guidelines
Google My Business Feedback Program
Google My Business AnnouncementsProduct announcements and updates from Google
Google guide – How to build Location PagesWith Local Business structured data, you can tell Google about your business hours, different departments within a business, reviews for your business, and more.
Other Important
Link
Description
Large Description
Quickest ramp-up on Regex (PDF)
Online reviews – a guide for business & review platforms
Key Elements of the Spam ActKeep your customers happy and stay legal (in Australia). Understand what SPAM really is and how easy it is to comply.
Facebook
Link
Description
Large Description
Track the status of your appealsFacebook Support Centre
Report duplicate page for copyright / trademark violation
Merge two Facebook PagesYou can only request a merge if you're an admin for both Pages. The Pages you merge must represent the same thing and have similar names. If you try to merge Pages that aren't similar, the Pages may be permanently unpublished.
Learn about FacebookFacebook's academy to help guide you through the basics, with an emphasis on skilling up for advertising
Facebook Restricted (suspended) Ad Account AppealIf your ad account was disabled, request a review if you believe it shouldn’t be
Check if your FB Page has any violationsadd /quality/ to the end of your page name
Check if your Facebook Ad has too much textIf the proportion of text to image is too high, your ad may not reach its full audience.
Google Adwords
Link
Description
Large Description
Change Timezone
Google My Business Support
Link
Description
Large Description
Support on SocialGoogle My Business on Twitter (@googlemybiz)
Support on SocialGoogle My Business on Facebook (@GoogleMyBusiness)
Request Google Posts for your listingIf your listing is not an accommodation type category, then use this form to request the feature be turned on.
Reinstatement Request for suspended listings (Step 2)If your listing has been suspended, it complies with the guidelines, and you have already requested reinstatement.
Reinstatement Request for suspended listings (Step 1)If your listing has been suspended, this is the first form to use to request it be reinstated.

Generally speaking, expect it to take between 2-3 weeks before any action is taken.
Your Google My Business listing will most likely be suspended due to a violation of Google's guidelines. Ensure your listing is fully compliant before requesting a reinstatement.

  • GMB Guidelines: https://support.google.com/business/answer/3038177
  • GMB SAB (service area business) Guidelines: https://support.google.com/business/answer/9157481

Opt Out of Online Orders

Do not use this form for requests related to Order URLs on your Business Profile. How to update your Order URLs.
To opt out of All Providers and remove the "Order Online" button, use your Google My Business dashboard. How to remove the "Order Online" button and all providers.

General issue with your GMB listingsuspension / verification / editing / other
Community Help ForumThe Google My Business Forum is a peer, volunteer supported forum. Product Experts (also volunteers) can assist. We have the ability to escalate issues and cases to Google, and advocate on your behalf.
Business Redressal Form TemplateTemplate spreadsheet for bulk reporting - gather information required for Google to review your report
Bulk Verification team assistanceHaving problems with bulk verification? Contact the Bulk Verification team
Beta Products Issues Support (eg Google Assistant)
API SupportFlagging photos is probably quicker. Use if flagging fails.
Agency SupportQuestions for an Agency Account including multiple questions regarding multiple accounts
Local Business Listings
Link
Description
Large Description
Google My Business
Bing PlacesAdd or improve your Bing business listing as a verified representative
Apple Maps ConnectAdd or edit your business information displayed on Apple Maps
Report Google My Business policy violations
Link
Description
Large Description
Third party policy: Report a violationA “Third party (3P)” is an agency that manages business information on Google My Business for a business they don’t own, such as a digital marketing agency.
Report solicitation of confidential information in a business site
Report sexually explicit material in a business listing
Report Inappropriate Photos
Report inappropriate GMB business listings
Report inappropriate business reviewsflagging reviews is probably faster for obvious violations of the guidelines. Only takes one review at a time.
Report dangerous activities, hate speech, harassment, or illegal activities in a business listing
Business Redressal Complaint FormReport misleading information or fraudulent activity on Google Maps related to the name, phone number, or URL of a business
Reporting Google Policy Violations
Link
Description
Large Description
WebspamWeb spam pages & sites try to get better placement in Google's search results by using various tricks such as hidden text, doorway pages, cloaking, or sneaky redirects.
Rich Snippets Spam
Removing personal info from Google
Remove Content from Google, many products
PhishingIf you believe you've encountered a page designed to look like another page in an attempt to steal users' personal information, please complete the form below to report the page to the Google Safe Browsing team.
Paid LinksThis page is selling or buying links.
Malwarereport a site that you suspect contains malicious software
Infected Site
Copyright Infrigement (DMCA)Report alleged infringements of the Digital Millennium Copyright Act
Tools & ways to make life easier
Link
Description
Large Description
Structured Data Helper
PlaceID finder
Opt out from certain Google properties
Find yourGoogle My Business listing CID

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