Ever thought there must be a way to report something, get help, or “get there quicker” – if you only had the right link?
We’ve collected arguably the most important and hard to find links to take you directly to useful resources on the web.
Timesaving Links to Help, Support, and important info
Bing
Description | Large Description | |
|---|---|---|
| Bing Report Issue | report copyright violations, child sexual exploitation, malicious pages, disclosed private info, etc | |
| Bing Places Troubleshooter | ||
| Bing Places Support | Available in selected countries | |
| Bing Bulk Upload Template | Spreadsheet for bulk uploading listings to bing places | |
| Bing Bizbot | a virtual employee for your business that can answer most of your customers’ questions on your behalf and helps efficiently manage customer communication. |
Bing Documentation
Description | Large Description | |
|---|---|---|
| Bing Places for business doco | Introduction to Bing Places, guidelines, help for business owners & agencies |
Facebook
Description | Large Description | |
|---|---|---|
| Track the status of your appeals | Facebook Support Centre | |
| Report duplicate page for copyright / trademark violation | ||
| Merge two Facebook Pages | You can only request a merge if you're an admin for both Pages. The Pages you merge must represent the same thing and have similar names. If you try to merge Pages that aren't similar, the Pages may be permanently unpublished. | |
| Learn about Facebook | Facebook's academy to help guide you through the basics, with an emphasis on skilling up for advertising | |
| Facebook Restricted (suspended) Ad Account Appeal | If your ad account was disabled, request a review if you believe it shouldn’t be |
Google Adwords
Description | Large Description | |
|---|---|---|
| Change Timezone |
Google Documentation
Description | Large Description | |
|---|---|---|
| Structured Data Helper | ||
| Shape the Future of Google | ||
| Search Engine Optimization (SEO) Starter Guide | ||
| Report incorrect driving directions to your business | If driving directions to your business in Google Maps are incorrect, let Google know. | |
| Manage or Restore your Brand Account | Manage or restore your brand accounts | |
| Holidays On Google My Business | What days will Google display the public holidays may effect these hours message? | |
| Google My Business Quality Guidelines | ||
| Google My Business Feedback Program | ||
| Google My Business Announcements | Product announcements and updates from Google | |
| Google guide – How to build Location Pages | With Local Business structured data, you can tell Google about your business hours, different departments within a business, reviews for your business, and more. |
Google My Business Support
Description | Large Description | |
|---|---|---|
| Support on Social | Google My Business on Twitter (@googlemybiz) | |
| Support on Social | Google My Business on Facebook (@GoogleMyBusiness) | |
| Request Google Posts for your listing | If your listing is not an accommodation type category, then use this form to request the feature be turned on. | |
| Report Incorrect Business Summary | Reporting incorrect business summary / snippets on the GMB listing | |
| Reinstatement Request for suspended listings (Step 2) | If your listing has been suspended, it complies with the guidelines, and you have already requested reinstatement. | |
| Reinstatement Request for suspended listings (Step 1) | If your listing has been suspended, this is the first form to use to request it be reinstated. | |
| Opt Out of Online Orders | Do not use this form for requests related to Order URLs on your Business Profile. How to update your Order URLs. To opt out of All Providers and remove the "Order Online" button, use your Google My Business dashboard. How to remove the "Order Online" button and all providers. | |
| Manage your reviews | Use this tool to report reviews for removal and check the status of reviews you've already escalated. Reviews that violate the Google review policies can be removed from Business Profiles on Google. | |
| Manage your reviews | Report reviews for removal and check the status of reviews you've already escalated. | |
| General issue with your GMB listing | suspension / verification / editing / catch-all | |
| Community Help Forum | The Google My Business Forum is a peer, volunteer supported forum. Product Experts (also volunteers) can assist. We have the ability to escalate issues and cases to Google, and advocate on your behalf. | |
| Check your listing verification status | Checks the verification status of listings on your own Google account. | |
| Business Redressal Form Template | Template spreadsheet for bulk reporting - gather information required for Google to review your report | |
| Bulk Verification team assistance | Having problems with bulk verification? Contact the Bulk Verification team | |
| Beta Products Issues Support (eg Google Assistant) | At present, the beta feature is about phone calls from Google Assistant | |
| Automotive Industry – interest for sharing your cars for sale inventory on your Google Business Profiles | Currently this pilot is only available in the US. If US based, follow the link to register your interest in the program | |
| API Support | Flagging photos is probably quicker. Use if flagging fails. | |
| Agency Support | Questions for an Agency Account including multiple questions regarding multiple accounts |
Local Business Listings
Description | Large Description | |
|---|---|---|
| Google My Business | ||
| Bing Places | Add or improve your Bing business listing as a verified representative | |
| Apple Maps Connect | Claim, ad your business information displayed on Apple Maps |
Other Important Documentation
Description | Large Description | |
|---|---|---|
| Quickest ramp-up on Regex (PDF) | ||
| Online reviews – a guide for business & review platforms | ||
| Key Elements of the Spam Act | Keep your customers happy and stay legal (in Australia). Understand what SPAM really is and how easy it is to comply. |
Report Google My Business policy violations
Description | Large Description | |
|---|---|---|
| Third party policy: Report a violation | A “Third party (3P)” is an agency that manages business information on Google My Business for a business they don’t own, such as a digital marketing agency. | |
| Report solicitation of confidential information in a business site | ||
| Report sexually explicit material in a business listing | ||
| Report Inappropriate Photos | ||
| Report inappropriate GMB business listings | ||
| Report inappropriate business reviews | flagging reviews is probably faster for obvious violations of the guidelines. Only takes one review at a time. | |
| Report dangerous activities, hate speech, harassment, or illegal activities in a business listing | ||
| Business Redressal Complaint Form | Report misleading information or fraudulent activity on Google Maps related to the name, phone number, or URL of a business |
Reporting Google Policy Violations
Description | Large Description | |
|---|---|---|
| Webspam | Web spam pages & sites try to get better placement in Google's search results by using various tricks such as hidden text, doorway pages, cloaking, or sneaky redirects. | |
| Rich Snippets Spam | ||
| Removing personal info from Google | ||
| Remove Content from Google, many products | ||
| Phishing | If you believe you've encountered a page designed to look like another page in an attempt to steal users' personal information, please complete the form below to report the page to the Google Safe Browsing team. | |
| Paid Links | This page is selling or buying links. | |
| Malware | report a site that you suspect contains malicious software | |
| Infected Site | ||
| Copyright Infrigement (DMCA) | Report alleged infringements of the Digital Millennium Copyright Act to Google |
Tools & ways to make life easier
Description | Large Description | |
|---|---|---|
| Structured Data Helper | ||
| PlaceID finder | ||
| Opt out from certain Google properties | ||
| Find yourGoogle My Business listing CID |