Google finally put in place notifications to business owners when they receive a review on Google. It’s now available on mobile and desktop, making it easier for business owners to respond promptly. This has been a much requested feature and a long time coming. Woot!
Google also announced bulk business upload capabilities for the GoogleMyBusiness dashboard. This is a must-have for businesses with many locations. One point to note, however, bulk uploads never have been, and still aren’t for service area businesses.
Apple released it’s challenge to the big players in the local search space by finally creating a self-serve portal for local businesses. Available only in the US at the moment, you can log in and update your business info. It’s restricted to physical locations only (so no service area businesses or from-home businesses).
I have been working with local businesses as a Local SEO specialist since 2010 and as a Google My Business Product Expert (formerly called Top Contributor) since 2016. I write about GMB suitable for most folks, business owners included.
When not working for clients, I volunteer with the local businesswomen’s network, volunteers on Google’s forum, and the Local Search forum.
Away from the keyboard I’m a very busy mother with two boys, nine chickens, two cows, three sheep, a cockatiel and a stupidly happy dog.