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Google extends Review Notifications

published: 22 June, 2017 · updated: 12 February, 2018

review notice emailDuring the 3rd week of June, 2017,  Google quietly extended the review notifications for listings from just the primary owner, to any user on the listing with review notifications enabled.

This has been a much requested feature, and we’re delighted it has rolled out.

GMB settings
review notifications settings

Exceptions

As with every rule, there are the seemingly necessary exceptions:

You won’t receive review notifications if:

  1. The listing was verified in bulk (even if it’s on a single listing account now)
  2. The account has more than 100 listings on it, even if the listings have not been bulk verified

Not available

Still pending is the ability for bulk listings to be able to turn on notifications for specific listings.

There was a temporary glitch with the notices that meant every bulk listing was sending notifications.  While popular with some, it was resoundly howled down.

Don’t hold your breath for this sometimes requested feature.

group: Reviews

About margaret ornsby

I have been working with local businesses as a Local SEO specialist since 2010 and as a Google My Business Product Expert (formerly called Top Contributor) since 2016. I write about GMB suitable for most folks, business owners included.

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