Reviews

During the 3rd week of June, 2017,  Google quietly extended the review notifications for listings from just the primary owner, to any user on the listing with review notifications enabled. This has

Customer reviews - they make some go weak at the knees. The knee-knocking usually comes from two schools of thought: Thinking it’s too hard. Done right, it becomes part of your marketing and

Google's review filters are finally getting some attention again, and finally appear to be getting periodic updates like the standard website algorithm does. While reviews disappear periodically,

Update: May 2017 When the review filters first came out, they were in whole numbers - 4.0, 3.0, etc.  In May 2017, Google introduced half-star increments.note: Images in this article have not been

Update: In mid 2018, Google removed tens if not hundreds of thousands of anonymous reviews from listings. These were largely been from Google reviewers whose accounts had been deleted or never had

Consumer reviews are important for your local business, but you can take it too far. This 4 min vid shows how some companies have taken reviews too seriously, and gone foul. Warning: 30 second ad

As local businesses become more aware of how important reviews are for the future of their business, sites like Yelp, Google, TrueLocal and womo become a key part of their marketing mix. For all the