Google has done it again with the new Question & answers feature. They’ve launched a new beaut feature with lots of optimism – and seemingly much naïveté. The Q&A feature was launched a few weeks ago. You could say it “sort-of” fills a gap left when the business description was removed. But rather than having […]
Google My Business
10 Reasons Why Your Google Listing Gets Suspended
Joy Hawkins did a really good article recently on 9 reasons why Google might suspend your business listing. Please take a moment read it – will help make the rest of this article make more sense. There’s a 10th common reason I can think of: 10. Multiple Related Businesses at the Same Address This is […]
Quick Tip: How to keep people on your site
Have you noticed when you embed a video, at the end you get a box of “related video” tiles? This is YouTube giving customer service of showing people what it thinks are related videos. But it gives a big distraction to visitors.
The fix is quick, easy and powerfully good at…
How to add or claim your business page on Google
Google have recently published a video to help take business owners through the process of adding or claiming their complimentary business page. It’s good if you’re just starting out. Personally I found it missing a few really important details that would be useful for a beginner. 0:40 – the “are you the business owner link” – doesn’t […]
Divorce is messy, esp when it’s Google
Your business info may be the casualty while Google is splitting up Google My Business and Google+
Google’s New 3 Pack Local Stack
The digital landscape for local businesses has shifted again and like any shift there are winners and losers. The winners are businesses who already have a strong local presence, and were already ranking 1st, 2nd or 3rd in the local packs. The losers are those businesses who weren’t there, and to some degree businesses with […]
How to Get 10,000 More People to See Your Business
A colleague sent an email to me yesterday following up on a conversation three of us had a few weeks ago. We were discussing how their customers (mostly retail stores) could make better use of Google My Business. Earlier this week Coleby had a conversation with one of the store owners. As they were talking, they discovered Google thought the […]
Poke Your Business Listing
Update: July 2020 Google My Business no longer requires you to update your listing to keep it on Maps. That said, you do get better performance from listings updated periodically with images, Google Posts, and more. Bing Places however, does require you to review and update your listing at least once every six months, to […]
How to re-claim your Google Local Page
Lost your login details to your Google Local page? Don’t stress – it happens far more often than you’d think. Sometimes it’s a case of a spouse who set it up years ago and then you both forgot about it, sometimes it’s a former employee and sadly sometimes it’s a former SEO who is now […]
Local Search Gets a Present from Google
Just a few days before Christmas, Google confirmed it had delivered a “present” to local search in Australia, UK and Canada. While our attention was fixed on getting the last minute shopping done or getting the last premium sales for the year, Google quietly slipped in something which impacts how easy it is to find […]