Is Google helping drive customers AWAY from your business? First time I’ve seen “People also search for” in this spot. Not a fan of the placement. Perhaps if a business has a rating of 1 after so many reviews Google is trying to make it even more obvious you should consider a different business. pic.twitter.com/9LaXLHUq4s […]
Local SEO Tips & Information
Why I only cautiously recommend Google My Business Messaging
A few of years down the track, Google My Business messaging has greatly improved and can be useful for many businesses. Read pros, cons and cautions here.
Google Business Descriptions
“A big ball of wibbly wobbly, timey wimey stuff” – Dr Who (tenth) If you have had a local business for a while, you may remember the days of Google Places and Google Business descriptions. Even if you haven’t, this “new and improved” version of business descriptions is worth getting to know. As I’ve written […]
Google Adds Menu Items Link
Google Announces Menu Items Link on Google My Business Dashboard UPDATE: Google has now rolled out this feature to services businesses. Think dentist, marketing agency, lawyer, nutritionist, and even a singing teacher! Depending on your category of business, the link will say either “menu” or “services”. Google has added another information-rich feature to the Google […]
Three Key Changes to the Google Review Guidelines
In mid December, Google quietly rolled out an upgrade to the customer reviews filtering algorithm. It was intended to take out a lot of review spamming that has been going on. Around the same time, Google also quietly removed the old Google My Business Reviews Policy page, making much of the reviews guidelines part of […]
Google’s failure with the new Question & Answer feature
Google has done it again with the new Question & answers feature. They’ve launched a new beaut feature with lots of optimism – and seemingly much naïveté. The Q&A feature was launched a few weeks ago. You could say it “sort-of” fills a gap left when the business description was removed. But rather than having […]
Google Posts Guide (2020)
Google continues to evolve the Google My Business suite of features, this time with an addition called Google Posts. This guide gets you up and running, and getting the best from this feature.
Google extends Review Notifications
During the 3rd week of June, 2017, Google quietly extended the review notifications for listings from just the primary owner, to any user on the listing with review notifications enabled. This has been a much requested feature, and we’re delighted it has rolled out. Exceptions As with every rule, there are the seemingly necessary exceptions: […]
Reviews from the Web – Best Sites (2020)
Quick & easy reference to find out the best review sites for your business type – includes global platforms & country specific.
What do people not see when they’re looking for a business like yours?
If you’re anywhere near Meeniyan on Thursday evening, the 16th of March, you’ll be able to find out! I’m speaking at the Meeniyan Town Hall, giving a presentation for the Southern Business Womens Network. This session is for you if: You own now or are thinking of starting a local business You care about someone […]