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Local SEO Tips & Information

Step by Step: Detecting Google Maps Spam With Examples (2020)

published: 20 April, 2020 · updated: 8 July, 2020

Real world examples with images and instruction for how to detect various types of Google Maps Spam.

group: Google My Business tags: Spam

Google My Business response to COVID-19

published: 27 March, 2020 · updated: 21 April, 2020

covid-19 update

Temporary limits to Google My Business Functionality The Google My Business listings are intended to represent business in “normal” operations. The current chaos is clearly not normal, so Google wants to help out customers by making changes to Google My Business listings functionality. Key to survival over the coming months is letting people know whether […]

group: Google My Business

How to Contact Google My Business Support (2020)

published: 29 January, 2020 · updated: 24 April, 2020

links to support image

Google Support Contacts Below you will find arguably the most important and hard to find links to take you directly to useful resources about managing your Google My Business listings. In November 2019 Google closed off call-in phone support, so all support is started initially by filling out a form. The support teams are in […]

group: Featured tags: Spam

Google My Business Website Builder – the Complete Guide (2020)

published: 5 December, 2019 · updated: 3 July, 2020

Everything you need to know to make the most out of your free Google My Business Website. Simple enough for folks all thumbs with technology – this is the easiest website.

group: Featured tags: Featured, Guides, How To

How to Find Google My Business CID and more

published: 16 November, 2019 · updated: 5 May, 2020

Finding the Google My Business CID, PlaceID, FID and MREID Every Google My Business listing has a range of identification numbers/codes. Some can be used in generating Review links (now better done with the Google Short name); others are simply identification numbers for clarity and tracking. The best known for Google My Business listings is […]

group: Google My Business

How to Report Google My Business Spam (2020)

published: 17 October, 2019 · updated: 8 July, 2020

maps spam image

How to Detect & Tell Google about Fake Listings Google does admit a percentage of business listings on Google Maps are not legit, and provides a few different tools you can use to report problems or recommend Google fix them. The Google Maps system ebbs and flows with how badly the fraudulent listings fill the […]

group: Featured tags: Guides, Spam

Beginners Guide to Citations

published: 1 July, 2019 · updated: 24 April, 2020

example citation

Contents IntroductionWhat is a citation?Why do they matter?Where do they come from?Citation SitesYour SpreadsheetTiersQuality / quantityClaiming a ListingEmails to useClaiming / Adding a citationVerifying Claimed ListingsSensis (Australia)GoogleCitation Information Nothing needs changing Logins needed to update information No logins needed to update information Only phone number belongs to your biz Duplicate entries Delete listingCitations in Progress […]

group: Local Search tags: Guides, members-only

How to Link to a Specific GMB Question & Answer block

published: 5 June, 2019 · updated: 23 September, 2019

Ever wondered how to link to Google’s Question & answer block on your Google My Business listing? You might do it to It’s not simple, but it is easy. It gets a little technical, so I’ll break the URL down in to steps. Let’s do this with business named Australian Ugg Boots P/L and they’re […]

group: Google My Business

Customer Review Links – Finally! No CID or PlaceID needed

published: 26 April, 2019 · updated: 11 September, 2019

GMB's new shortname for reviews

Up until now, Google has made it ridiculously hard for businesses to give customers a link to write reviews for their Google listing. You needed an easy way to invite customers to leave reviews. Google’s Answer for years has been to manually create a link for customers to write reviews1 Google’s own documentation suggests two […]

group: Google My Business tags: Knowledge Panel, Reviews

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