Ever wondered how to link to Google's Question & answer block on your Google My Business listing? You might do it to It's not simple, but it is easy. It gets a little technical, so I'll break the URL down in to steps. Let's do this with business named Australian Ugg Boots P/L and they're
Customer Review Links – Finally! No CID or PlaceID needed
Up until now, Google has made it ridiculously hard for businesses to give customers a link to write reviews for their Google listing. You needed an easy way to invite customers to leave reviews. Google's Answer for years has been to manually create a link for customers to write reviews1 Google's
Google testing a new layout for “People also search for”
Is Google helping drive customers AWAY from your business? First time I've seen "People also search for" in this spot. Not a fan of the placement. Perhaps if a business has a rating of 1 after so many reviews Google is trying to make it even more obvious you should consider a different business.
Why I’m Not Yet Recommending Google’s Messaging Service
Messaging in Google My Business = #Fail Google is throwing a lot of effort at the GMB product, adding new features and making the knowledge panel the source of info customers need. In November of 2016, Google piloted a feature called Google Messaging. Then in June rolled this out further but
Google Business Descriptions
"A big ball of wibbly wobbly, timey wimey stuff" - Dr Who (tenth) If you have had a local business for a while, you may remember the days of Google Places and Google Business descriptions. Even if you haven't, this "new and improved" version of business descriptions is worth getting to
Google Adds Menu Items Link
Google Announces Menu Items Link on Google My Business Dashboard UPDATE: Google has now rolled out this feature to services businesses. Think dentist, marketing agency, lawyer, nutritionist, and even a singing teacher! Depending on your category of business, the link will say either "menu" or